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Bad App Reviews for Star Wars: The Old Republic Mobile Security Key

iOS

Current version: 1.1

Star Wars: The Old Republic Mobile Security Key Support Email

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Star Wars: The Old Republic Mobile Security Key Reviews

Diehardx95 - Would be nice

Would be nice if it would pop up the enter serial when I'm trying to link it to my account. Bugs need to be fixed

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Blue Mage 1 - Needs a Fix, Badly

This authenticator has bugged twice, locking me out of my account, twice in one month. The only fix is to call customer support to remove the authenticator from the account. I am highly dissatisfied with it, and I will not be using it again.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Haxley - Will Not Let Me Enter Serial Number

Will Not Let Me Enter Serial Number App is useless (because I cannot use it)

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Marcusite80 - Horrible

They messed up the key function an with no way to remove it without calling. I wasted 2 30 minute wait times to be hung up on and it's still not working!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


iMike 79 - Do NOT download this app

I been using this App back when I use to play the game shortly after it was released. I stopped playing for a while and removed the app from my phone. Some of my buddies from work are now playing SWTOR since it had gone F2P, so I thought I would give it another shot. Well the App needs to re-sync with the account which can't be done without logging onto my account on the website, which requires the authentication code generated from this app...I would have to pay for a long distance call to their customer support to get this straightened out. Avoid this app or you take a risk at being locked out of your own account, without any available customer support unless you're willing to pay for long distance charges.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


marknussbaum - was great

worked on my iphone 4 but does not work on my iphone 5 at all :(

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


ostlund89 - Doesn't even let you set up a security key

Fix this!!!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Babylover123 - Serial key

Once I opened it it ask me for a serial key. I DON'T HAVE ONE

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Silentbrodie99 - Zero stars

App does not work at all anymore...total failure on iPhone 5 run iOS 6

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


NoMoreSWTOR - Crashes on iOS6/iPhone 5

Can't access the app it crashes as soon as opening.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


SugaredKittie - Can't Acess Serial Number

It needs a Serial Number to work but it needs to work to acess the serial number to begin with. It's just a big loop and no matter what I do it won't let me in. Please fix this issue! I want a security Key

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Sayang! - Crashes in iOS6/iPhone 5

Can't access my account at all now, this needs fixed now!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


fbruun - Authenticrash

It crashes every time now. Can't access my account without this app. Fix! Please..

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Nitewriter_DXL - Crashes on iOS 6

Really want to use this app. Please fix.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Patrick Rheault - Trash

Took me two hours to finally give up. Not worth the 10 second download.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


amorris72200 - Don't upgrade your phone!

Got a new iPod, and now I'm locked out of my account! It's asking for a 7 (SEVEN) digit serial number (which doesn't exist!) will end up placing a call to tech, which is a huge hassle!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Torchwood41234 - Don't even try it

Bugged for about a year now, and still no update. They gave up on this a long time ago.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Kellyhelene - Broken

This isn't compatible with the iPhone 5 (or iOS 6) at all. It crashes immediately after launching. You'll be locked out of your account until calling Bioware tech support to have the security key removed.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Jester David - Do not unintall or buy a new phone

This has serious bugs. I had to wipe my iPad and reinstall this, which the system does not like. Once I called customer support to gain access to my SWTOR account again, I found I couldn't reinstall. The app asks for a serial num ber when I start it up, while the site asks for a serial number from the app. So there's no way to set it up. Apparently this is a known bug that sometimes affects brand new uses of the app as well (although I can only speak for personal experience). They responded that theyw ere looking into the issue almost a year ago but it is clearly not fixed. Don't use this app. Just don't. Nothing but headaches. Pick the best security questions and don't leave your credit card on your account and just hope you don't get hacked.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Kamioni5183 - Horrible customer support

F2p players dont even get customer support and this keeps asking for a serial. Poor business practice is keeping me from subbing.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Dbgalaphile - Doesn't work for my device...?

I am unable to make this app work on my iphone5. The buttons at the bottom are covered up and not accessible. Only able to choose language and go to setup steps. Can't set it up without access to the functions at the bottom!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Codester99 - Serial number?

Asking for a serial number but no info on where to find it. Some people suggest you get it when connecting a key from the website, but the site wants the serial number as well!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


CaliEMT - Will Not Open with iOS 6+

Will Not Open with iOS 6+

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Davew19061 - Serial #??? What serial number???

Asking for a serial number, I have no serial number!!!

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Tureis - Crashes

App crashes on start up on the iPhone 5

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Krumelmonster - Crashes on iPhone 5

Please fix

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


ckexp - Doesnt work

The app needs an update because it crashes right away on my iPhone 5 running iOS 6

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Jake99999 - Not working on iOS 6 :(

Real pain...

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Wasabi Ice Cream - Still Doesn't Work On iOS5...

Just updated today, and it STILL doesn't work.

Date: Device: 1.1 using Star Wars: The Old Republic Mobile Security Key


Jennie Jenkins - Worst app ever

Boooooooooooo

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Raymaco - Reveiw

Hate it. Don't pay for the game any longer

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Ketseuki - why i don

about 3 to 4 times a week it stops working and i cant a. log in b. get to my account info c. get it to work at all.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


euphonium2011 - Broke

Maybe with more bad reviews, they will take some notice and fix their broken app. I shouldn't have to go out of my way for their broken app.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


JJViii - Ats

Bbbbbbaaaaaaaaaaaaaadddddddddddddd!

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Aldeola - ...

Yup, you can't format your iPod/iPhone or else you'll have to call the support center. That's a shame.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Orephelious - Crashes on the new iPad!

Works fine on my iPhone4 but crash on launch on the iPad.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Alanpluta111 - Terrible

Ever since I got a new iPod, the app crashes almost every time I open it, and the times that it doesn't crash, it won't work. Due to this problem I haven't played swtor in about a month, and if this is what they call "resolving the issue" I don't think I want to play swtor anymore...

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


GearheadSS - Great idea but terrible execution.

Until they figure out a way for users to access their account when they upgrade phones, the app is useless. I haven't logged into my account in over a week.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Krogue - Still cannot update account after phone change

This issues has been going on for awhile. If you change phones for any reason (lost, exchanged, new), you cannot reinstall this app on the new device. SWTOR Customer Service will tell you that you are just out of luck, unless you want to by the physical key generator. They say they are working on the issue, but it has been a couple of months now and no further word on a solution has been whispered. I had the WOW app for a couple of years and never had an issue with re-installing their security app. This is just sad that they can't get their act together on this.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Mortium - Month and a half still no fix

About a month and a half ago I upgraded to iPhone 4S, and the STILL haven't fixed the app so I can reinstall on my new phone.... BIOWAREFAIL

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


madmosche - Doesn't work if you change phones

Once you link your account to a phone, you cannot replace that phone or get a new phone. I got my iPhone replaced and called support, they said I can't link a new phone and I would have to buy the key fob security key. Terrible service. Checking the forums, they are aware of the issue for 2 months now and still haven't fixed it. Seems they want to squeeze more money out of us.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Philooch - HORRIBLE.

I can't use the app or login because I deleted the app and reinstalled. Horrible.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Saishi of PA - Don't use if upgrading soon

The app worked fine. Other than occasionally having to refresh the code if the app opened to the code screen. However, yesterday my spouse and I upgraded to iPhone 4S. There was no problem removing and then reinstalling our mobile authenticators for WoW and Rift. SWTOR customer service however, told us all they could do was remove the keys from our accounts; and that until some unknown fix in the future we could not set them up again, the only option for extra security now is a physical FOB. It's mind blowing they didn't allow for such a basic change. One star until "someday" according to the customer service guy, this app is fixed.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


jesse91770 - good but

its a great app but if u delete app or sync ur phone to where it deletes, its useless and u cant use it anymore. you'll have to call support to unlink the app and can never use it again =/ if they can fix that id give it a 5 till then it earns my 1.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Fahrendorf2000 - Stupid

The ask for so many code numbers to have they say invalid password make it impossible to play

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Dmastwr13 - Frustrated

I am very frustrated because I deleted this app and when I reinstalled it asked for the serial number....which I get from logging....which I can't do...I'm paying for a game a literally cannot play

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


ThsGameSux - New Phone

This app is great if you plan on never breaking your phone or needing a new one!

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


NgrUnited - Won't open

Won't open

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Racey JJK - Need help

I'm in a activation loop. Once your in the activation area you can not go back if you didn't write down your serial number. An option to go back and get your series number would be nice. Please help or fix. Thanks.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Tim Sheldrake - Crashing

The app started crashing this morning. I attempted to reload but once you do so you can't enroll a new key. Don't use this unless you want to get locked out and have to call into customer support and have them remove the key from your account.

Date: Device: 1.0 using Star Wars: The Old Republic Mobile Security Key


Star Wars: The Old Republic Mobile Security Key

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